{"id":11378,"date":"2022-01-06T13:17:12","date_gmt":"2022-01-06T12:17:12","guid":{"rendered":"https:\/\/guest-safety.com\/privacybeleid\/"},"modified":"2022-01-06T13:17:12","modified_gmt":"2022-01-06T12:17:12","slug":"privacybeleid","status":"publish","type":"page","link":"https:\/\/guest-safety.com\/nl\/privacybeleid\/","title":{"rendered":"Privacybeleid"},"content":{"rendered":"

[vc_row][vc_column el_class=”bloc-content”][vc_column_text]<\/p>\n

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Informations clients de Guest
\nRGPD<\/h1>\n

Objet :<\/strong><\/p>\n

Guest a pris des dispositions pour se conformer au RGPD et souhaite les inclure \u00e0 ses conditions g\u00e9n\u00e9rales.<\/p>\n

les clients en sont inform\u00e9s de deux mani\u00e8res :<\/p>\n

    \n
  • Via une page sp\u00e9cifique sur le site Web<\/li>\n
  • Via les conditions g\u00e9n\u00e9rales qui accompagnent les offres et factures<\/li>\n<\/ul>\n

    Ces conditions sont r\u00e9put\u00e9es connues d\u00e8s lors qu\u2019il y a passation de commande, m\u00eame si la commande \u00e9mane du syst\u00e8me informatique du client.<\/p>\n

    Principes :<\/strong><\/p>\n

    Guest a list\u00e9 ses donn\u00e9es et s\u00e9lectionn\u00e9 ses fournisseurs \u2013 entre autres \u2013 en fonction de leurs capacit\u00e9s \u00e0 se conformer au RGPD. Ceux-ci doivent \u00eatre capables de proposer des solutions adapt\u00e9es et conformes.<\/p>\n

    Dur\u00e9e d\u2019application de ces conditions sp\u00e9cifiques au RGPD :<\/strong><\/p>\n

    Ces principes sont d\u2019application d\u00e8s les premi\u00e8res approches commerciales entre Guest et ses prospects et ce pour une dur\u00e9e de minimum 5 ans apr\u00e8s la derni\u00e8re mission effectu\u00e9e.<\/p>\n

    Donn\u00e9es conserv\u00e9es des entreprises clientes<\/strong><\/p>\n

    Ces donn\u00e9es comprennent :<\/p>\n

      \n
    • Les informations commerciales & n\u00e9cessaires \u00e0 la facturation<\/li>\n
    • Les informations techniques sp\u00e9cifiques n\u00e9cessaires \u00e0 la r\u00e9alisation des formations<\/li>\n
    • Les informations n\u00e9cessaires \u00e0 la gestion des subsides \u00e9ventuels \u2013 volet entreprise<\/li>\n
    • Les informations n\u00e9cessaires \u00e0 la gestion des subsides \u00e9ventuels \u2013 volet stagiaire (carte identit\u00e9, selon l\u2019exigence de l\u2019autorit\u00e9 de contr\u00f4le)<\/li>\n
    • Les r\u00e9sultats et \u00e9valuations de formations par les participants<\/li>\n
    • Les rapports d\u2019audits organisationnels r\u00e9alis\u00e9s par les vacataires<\/li>\n<\/ul>\n

      Utilisation des donn\u00e9es des entreprises et des stagiaires<\/strong><\/p>\n

      Ces donn\u00e9es sont utilis\u00e9es dans le cadre commercial n\u00e9cessaire \u00e0 la pr\u00e9paration et la r\u00e9alisation des missions de formation, de conseil ou d\u2019audit que les clients confient \u00e0 Guest.<\/p>\n

      Le traitement et l\u2019utilisation de ces informations permettent de :<\/p>\n

        \n
      • D\u00e9livrer les attestations dont les clients ont besoin pour l\u2019habilitation de leur personnel.<\/li>\n
      • D\u2019\u00e9tablir des rapports d\u2019audits pour que les clients comprennent leurs besoins d\u2019\u00e9volutions<\/li>\n
      • D\u2019\u00e9tablir des feuilles de route de mise en conformit\u00e9 chez les clients.<\/li>\n<\/ul>\n

        Par d\u00e9faut, le client, en sa qualit\u00e9 d\u2019employeur, s\u2019engage \u00e0 obtenir le consentement des stagiaires pour la conservation et l\u2019utilisation des donn\u00e9es personnelles des stagiaires (contenu de la carte d\u2019identit\u00e9 ou \u00e9quivalent). Et ce pour les finalit\u00e9s suivantes :<\/p>\n

          \n
        • L\u2019\u00e9tablissement des attestations de formation<\/li>\n
        • Les d\u00e9marches n\u00e9cessaires \u00e0 l\u2019utilisation de subsides ou de facilit\u00e9s pour les clients<\/li>\n<\/ul>\n

          Communication des donn\u00e9es :<\/strong><\/p>\n

          Guest applique des r\u00e8gles de pr\u00e9vention et communique le moins de donn\u00e9es possible \u00e0 l\u2019ext\u00e9rieur. Guest a une politique de non divulgation des informations commerciales \u00e0 des tiers, notamment \u00e0 des fins de publicit\u00e9 ou marketing. Les communications commerciales \u00e9manent de ses propres d\u00e9marches. Des requ\u00eates l\u00e9gales peuvent contraindre de Guest de transmettre des informations comme, par exemple, au SPF Finances en cas de contr\u00f4le.<\/p>\n

          Communications de Guest :<\/p>\n

            \n
          • Donn\u00e9es technico-commerciales -> vacataires et administration interne<\/li>\n
          • Donn\u00e9es comptables -> fiduciaire<\/li>\n
          • Donn\u00e9es pour subsides et facilit\u00e9s (client et stagiaires) -> autorit\u00e9 de contr\u00f4le<\/li>\n
          • Attestations de r\u00e9ussite -> client et stagiaires<\/li>\n<\/ul>\n

            Droit de regard & modifications :<\/strong><\/p>\n

            Les clients peuvent \u00e0 tout moment demander \u00e0 consulter les donn\u00e9es qui les concernent. Il suffit d\u2019en formuler la demande par \u00e9crit. Cette demande doit \u00eatre sign\u00e9e par une personne officiellement apte \u00e0 engager le client. Le client a le droit de demander la correction ou la suppression des donn\u00e9es le concernant ou concernant son personnel pour autant que les obligations du client soient r\u00e9alis\u00e9es, par exemple en mati\u00e8re de dossiers d\u2019aides \u00e0 la formation.<\/p>\n

            Dur\u00e9e de conservation<\/strong><\/p>\n

            Toutes les donn\u00e9es non essentielles sont d\u00e9truites une fois utilis\u00e9es ou une fois les prestations pay\u00e9es selon les besoins.<\/p>\n

            Sauf obligation r\u00e8glementaire contraire, il incombe au client d\u2019assurer lui m\u00eame la gestion des attestations et brevets d\u00e9livr\u00e9s \u00e0 son personnel au terme des formations. Guest n\u2019est pas en mesure de d\u00e9livrer des duplicatas.<\/p>\n

            Versus<\/p>\n

            Le client marque express\u00e9ment son accord pour que Guest conserve toutes les donn\u00e9es relatives aux sessions de formation organis\u00e9es en sa faveur. => A d\u00e9finir avec les clients.<\/p>\n

            La conservation des donn\u00e9es de ch\u00e8ques formation et d\u2019environ 12 mois maximum jusqu\u2019au traitement par l\u2019Autorit\u00e9 en d\u00e9but d\u2019ann\u00e9e civile.<\/p>\n

            Sauf notification contraire du client, les donn\u00e9es \u00ab technico-commerciales \u00bb sont conserv\u00e9es 5 ans apr\u00e8s la r\u00e9alisation de la derni\u00e8re formation ou mission.<\/p>\n

            Confidentialit\u00e9<\/strong><\/p>\n

            Le client est dument inform\u00e9 que Guest a conclu des avenants de confidentialit\u00e9 avec son propre personnel, ses vacataires et ses partenaires.<\/p>\n

            La confidentialit\u00e9 inclut :<\/p>\n

              \n
            • La gestion des acc\u00e8s par le personnel ou les vacataires<\/li>\n
            • La consultation et l\u2019ajout d\u2019information par le personnel ou les vacataires<\/li>\n
            • La s\u00e9curisation du stockage des donn\u00e9es (protection, r\u00e9cup\u00e9ration)<\/li>\n<\/ul>\n

              Notification de violation de donn\u00e9es & R\u00e9clamation<\/strong><\/p>\n

              Le client qui estime avoir subi une perte de donn\u00e9es, du fait de Guest, a la possibilit\u00e9 de contacter le responsable du traitement pour exposer sa situation et trouver une solution :
              \nLiliane Ceraulo
              \nGUEST SA
              \nRue de Chassart, 38
              \n1495 MARBAIS
              \nBelgique
              \nTel: +32 (0)71\/88.08.92<\/p>\n

              A d\u00e9faut, il peut contacter l’Autorit\u00e9 de protection des donn\u00e9es au niveau national.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

              [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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